Apakah Anda Mencari Trainer Pelatihan Service Excellence / Pelayanan Prima untuk Event In House Training di Perusahaan atau Instansi Anda?

Jika jawaban Anda adalah "Ya" maka silahkan baca informasi penting berikut ini!

Pelatihan Service Excellence through Effective Communication adalah training durasi 1 hari penuh (7 - 8 jam) di topik menyajikan pelayanan prima demi tercapainya kepuasan pelanggan. Pelatihan ini sesuai untuk jajaran frontliner atau penyedia jasa dalam perusahaan / instansi Anda.

Selama pelatihan peserta akan mempelajari hal - hal berikut:

  • Konsep dasar pelayanan prima dan kepuasan pelanggan
  • Komunikasi efektif dalam konteks pelayanan
  • Mengenali tipe dan karakter pelanggan
  • Menangani komplain dan keluhan yang terjadi

Siapakah Trainernya?

Halo Perkenalkan, nama saya adalah David Pranata, seorang trainer & writer di topik presentasi dan komunikasi.


Selama 14 tahun terakhir ini saya aktif membantu banyak perusahaan, instansi pemerintah dan institusi pendidikan untuk meningkatkan kompetensi karyawan mereka melalui training yang berdampak.


Saya harap halaman ini bisa membantu Anda dalam membuat keputusan yang tepat untuk event Anda. Anda bisa menemukan gambaran besar program, kredential, dan daftar klien yang pernah menggunakan jasa saya.

Siapakah Trainernya?

Halo Perkenalkan, nama saya adalah David Pranata, seorang trainer & writer di topik presentasi dan komunikasi.


Selama 14 tahun terakhir ini saya aktif membantu banyak perusahaan, instansi pemerintah dan institusi pendidikan untuk meningkatkan kompetensi karyawan mereka melalui training yang berdampak.


Saya harap halaman ini bisa membantu Anda dalam membuat keputusan yang tepat untuk event Anda. Anda bisa menemukan gambaran besar program, kredential, dan daftar klien yang pernah menggunakan jasa saya.

By choosing us you'll get the following benefits:

First Benefit Title

Describe the 3 most important things your product offers, in this section. Don't be afraid to repeat some or all of the points from the first section.

Second Benefit Title

This section uses a combination of images (icons), subheadings and short text descriptions to communicate 3 benefits in a way that's easy to consume.

Third Benefit Title

When describing these 3 benefits, always keep a solution focus. Your visitors are interested in the end result they can get more than in features and technicalities.

This Text Section is an Element You Can Repeat Several Times on Your Sales Page

"Another example of a quote used to highlight some text."

Use this section to briefly describe a real example of how your product can lead to a specific result. Think of it as a mini case study, that adds an element of proof to the claims you make when talking about the features and benefits of your product.

The text section consists of a subheading, some paragraphs of text and occasional text highlights. You can repeat these same elements multiple times, whenever you need a few paragraphs to explain a specific feature or go into more details about some aspect of your offer.

What Our Product Does for You:

Use these Sections for Your Product's Features

"Large images add a tangible component to your product description."

Each one of these sections consists of a subheading, some text, a large image and a button. These sections turn dull features into eye-catching highlights and they're especially good for showing off screenshots from your product in action.

This Zig-Zag Layout Helps Keep Readers Engaged

We've listed these five points in a zig-zag layout, alternating the sides image and text are shown on. This is a good way to avoid visual monotony and keep the page interesting.

  • The same applies to the text you use on the page. Use headings, short paragraphs and lists to avoid visual monotony.
  • Your goal is to get the most important points across while making your content easy to read.

An Easy Way to Present Screenshots

You can easily replace just the image in the element on the opposite side here. The "browser" frame and shadow are created in the editor and can be customized separately.

The images we use are 694x456px, but similar dimensions will work as well.

Link to Feature Landing Pages or Demo Videos

The "learn more" buttons in each of these sections can be used to link to feature pages. Those are landing pages that describe each feature in more detail. This can be useful to help visitors learn more about your product and it's also good for SEO.

You can also use the Animations & Actions panel in the editor to make a demo video open in an overlay, when a visitor clicks on the button.

The Perfect Number of Sections?

In this template, we have 5 of these zig-zag sections. You can easily change that number by removing or duplicating the sections.

There's no "right" or "perfect" number of sections to use. It's worth testing a longer page, where you list many features and benefits against a shorter one, where you highlight the highest value features and keep the list shorter.

“Let’s reinforce all those features with another testimonials section.”

“Now that we've presented all the main features and benefits of the product, we're moving on to another testimonials section. This helps bolster our claims with some social proof.”

- Jane Doe, Software Architect

“Components of the perfect testimonial...”

“A great, eye-catching testimonial should include a heading (use the best part of the testimonial there), the testimonial text itself, an image and the name of the testimonial author. If you have all of these components, you have maximum credibility.”

- Dean Jaconsson, Software Architect

“No image? No worries!”

“You can't always get a suitable image along with a testimonial. Here's a template that works well and matches the layout of the other testimonials, even if you have no author image to go with it.”

- Dean Jaconsson, Software Architect

What You'll Get...

The purpose of this section is to make the product you're offering as tangible as possible:

"Show Me Exactly What I'll Get & I'll Be More Likely to Buy It."

Use an image to visualize your product. Even if it's completely digital, the more you can relate your product to real world objects (books, electronic devices etc.) the more tangible it will seem.


Use this highlighted text section to describe your product and add a call to action: tell your visitor why they should make the purchase right now.

Get Instant Access to the Product!

Use this text and the above headline for a clear call to action along the lines of: click the button below to get instant access to [product name]!

100% Satisfaction Guarantee

Secure checkout

"More Testimonials!"

"Now that we've presented all the main features and benefits of the product, we're moving on to another testimonials section, to bolster our claims with some social proof."

- John Doe (Software Architect)

"Elements for the Perfect Testimonial"

"A great, eye-catching testimonial should include a heading (use the best part from the testimonial for this), the testimonial text itself, an image and the name of the testimonial author."

- Irene Jacobs (IT Consultant)

"Here's a Template for a Testimonial With No Image..."

"Now that we've presented all the main features and benefits of the product, we're moving on to another testimonials section, to bolster our claims with some social proof."

- Steve Jacobs (Company CEO)

Another Text Section: This One is for Addressing Objections or Adding Urgency

We've already called visitors to purchase once and we're getting closer to the end of the sales page. The best use of a text section at this point of the page is to either address your visitor's objections (any reasons why they might hesitate to buy) or add a sense of urgency.

Describe why the decision to purchase should be made now, not later. What will your visitors miss out on, if they hesitate and leave the page? Anyone still reading is probably concerned about the cost of your product. Remind them that there is also a cost to not taking action and not making use of your excellent product.

You've already spent a lot of time selling visitors on the many benefits of your product, so at this point, you can start emphasizing
the drawbacks for NOT using your product.

Summary of What You’ll Get...

  • Another "What You Get" Section
  • This List Can be a Mix
  • Of Features/Benefits
  • And Parts of Your Product

All these now for just:

The above price comparison is an image. You can create a similar image of your own, or just use large text to show a price advantage that's available here.

Get Instant Access to Our Product!

This section is a repetition of the "buy now" section from above. Feel free to use the exact same call to action again.

100% Satisfaction Guarantee

Secure Checkout

30 Day No Questions Asked Money-Back Guarantee

You are fully protected by our 100% Satisfaction-Guarantee. If you don't increase your website's conversion rate or revenues over the next 30 days, just let us know and we'll send you a prompt refund.

"In this quoted text, you can make a personal promise or personal guarantee, to give more weight to the guarantee statement above."

FAQ

Here are answers to some frequently asked questions:


Why Add an FAQ Section Like This?

How About Adding a Contact Link?

What About Exit-Intent Lightboxes?

What Questions Should You Add Here?

Have You Tried a Chat Widget?

Answer questions, save space.